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Website Snapshot of CALL CENTER SCHOOL, THE

CALL CENTER SCHOOL, THE

(615) 812-8400

568 Grant Hwy Lebanon, Tennessee   37090-7176 , USA

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General Info:

The Call Center school provides training for all levels of personnel in a call/contact center. Programs are available in public or private classroom or web seminars. Books are also available and consulting services are provided to call centers.

Products & Services:

  • Training
  • Callcenter
  • Contaccenter
  • Agent
  • Supervisor
  • Teamleader
  • Manager
  • Director
  • Operation
  • Qualitycontrol
  • Workforcemanagement
  • Consulting
  • Classroom
  • Webinar
  • Books
  • Recruiting
  • Hiring
  • Retention
  • Service
  • Customer

Web Site Results

...the increased focus on customer satisfaction and retention, frontline training programs should also include spoken ...coach for improved performance, and implement agent retention programs. view details Workforce Management At The
...each can make on customer perceptions and retention Call Center SupervisionThe Complete, Practical Guide to
...page Finders Keepers: Proven Strategies for Staff Retention (e-Learning): This self-paced, 3-module e-Learning program ...program outlines strategies to improve morale and retention of call center staff. Students will learn
...each can make on customer perceptions and retention Call Center SupervisionThe Complete, Practical Guide to
...each can make on customer perceptions and retention as well as call center service and

Company Profile:

Contact: 615-812-8400
Address: 568 Grant Hwy
Lebanon, Tennessee   37090-7176 , USA
Url: http://www.thecallcenterschool.com
Fax: 931-358-3900
   
Year Established: 2001
Annual Sales: Below US$1 Million
Business Type: Service
Ownership: Woman owned

Contract References:

  • - The Call Center School
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