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Website Snapshot of CALL CENTER SCHOOL, THE

CALL CENTER SCHOOL, THE

(615) 812-8400

568 Grant Hwy Lebanon, Tennessee   37090-7176 , USA

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General Info:

The Call Center school provides training for all levels of personnel in a call/contact center. Programs are available in public or private classroom or web seminars. Books are also available and consulting services are provided to call centers.

Products & Services:

  • Training
  • Callcenter
  • Contaccenter
  • Agent
  • Supervisor
  • Teamleader
  • Manager
  • Director
  • Operation
  • Qualitycontrol
  • Workforcemanagement
  • Consulting
  • Classroom
  • Webinar
  • Books
  • Recruiting
  • Hiring
  • Retention
  • Service
  • Customer

Web Site Results

...is like running a business. A successful call center manager must be competent not only in call ...Schools classes for frontline staff, supervisors, and managers. view details Top Ten Reasons to Incorporate e-
...workforce management for call center supervisors and managers. Students will learn about the challenges of
...workforce management for call center supervisors and managers. Students will learn about the challenges of ...is a 248-page book designed to provide managers and leaders with the needed knowledge and

Company Profile:

Contact: 615-812-8400
Address: 568 Grant Hwy
Lebanon, Tennessee   37090-7176 , USA
Url: http://www.thecallcenterschool.com
Fax: 931-358-3900
   
Year Established: 2001
Annual Sales: Below US$1 Million
Business Type: Service
Ownership: Woman owned

Contract References:

  • - The Call Center School
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