satisfaction ratings throughout the year, as measured by the Omega Management Group Corp. Customers are asked to rate candidates in terms of their overall satisfaction with client service..., Overall On-Site Service, and System Installation and Delivery categories. 2011 Vendor of the Year by leading laboratory products supplier Infolab, Inc., for outstanding sales support...

information requests Specific reagent and instrument concerns Product inquiries Customer training Resolution of system problems Generation of product bulletins Overall customer...