, automated data collection, and customized data collection based on our clients requirements. Inbound Calls Non-Emergency Referrals Overflow Calls Customer Service and Fulfillment... Class and Seminar Registration Business To Business Referrals Infomercial/Direct Response Answering Services Outbound Calls Data Verification Marketing Research Survey Data Entry...

performance, and when needed, to implement improvements, include the following examples: Daily Call Statistics Analysis 1. Total inbound calls, total calls answered, total calls abandoned.... 2. Outbound calls made from the call center for the day. These calls include follow-up to clients, calls to other facilities, and calls to the translation line for non-English...