Bookstore National Mail Order Association Federal Trade Commission Mail or Telephone Order Merchandise "RULE" Table of Contents Introduction What is Mail or Telephone Order Merchandise? What is the Mail or Telephone Order Rule? How to Comply with the Rule What You Should Know Before You Make a Shipm...

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Bookstore National Mail Order Association How to Comply With the Rule What You Should Know Before You Make a Shipment Representation The following information will help you comply with the Rule. When you offer to sell mail or telephone order merchandise, you must have a "reasonable basis" for: any e...

Bookstore National Mail Order Association Consumer Guidelines for Shopping Direct Welcome to the National Mail Order Association's (NMOA) Consumer Information Department. Note: Links in this document will open a new browser window. This page provides you with information and tips about mail order sh...