SMA provides high quality independent technology consulting services in those areas that can have a direct and positive impact on the way people work. We focus on a number of methodologies andtechnologies that can enhance your business operations, customer service and employee productivity. Our serv...

May, 2011 SMA Offers Independent Consulting Services to IT Service Desk Software Manufacturers, Resellers, and IT Departments SMA, with over 25 years of experience as an IT service desk solution provider, is expanding its consulting services with offerings to manufacturers, resellers and IT departme...

Resellers of IT service desk software solutions have several challenges, including: Working within the guidelines of a software manufacturer reseller program; Competing with other resellers and the manufacturer's direct sales force; Achieving appropriate margins and profitability for their cost of s...

IT service desk software manufacturers that have an active and committed reseller network are better positioned to expand their customer base. Manufacturers that recognize this tend to be more successful because their resellers have their own customer base to market the solutions to. Customers will ...

SMA Management Systems offers best in class IT service management applications consulting services to manufacturers, software resellers and IT departments. Copyright (c) 2011. SMA Management Systems, Inc. All rights reserved. ...