and result of our contact with the debtor, the unresolved claim can be forwarded to either the intensive collection level or an attorney. Debt Collection Program This is our standard... that if payment is not received, the account will be placed for immediate collection. This is a non-contingent program. Depending on the amount of correspondence and phone contact, a flat fee... is paid for each account placed. Pre-collection Program This program is designed to provide immediate contact and consequence when necessary while maintaining a non-collection...