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Bianco Hopkins & Assoc., Inc. - Documentation Services - training... Putting critical information where users need it, when users need it, is crucial to the success of your...! EPSS guides users in real time, as they do their work, so they can successfully navigate even the newest, most complex, custom procedures, fields, or screens. Your users... will be able to use new applications faster, training costs will be lower, and you'll have fewer user errors. 2Work! pushes information to users in real time, just in time. As the user...