, productivity) and what to do to reduce the stress or at least the negative effects of the stress. Each participant has the opportunity to develop their own stress management program.... Accountability: Managing for Maximum Results This 2-day training program is based on Sam Lloyd's book of the same title and we recommend providing a copy of the book for each participant..., giving feedback skillfully, reinforcing desirable behaviors, coaching, using a relationship audit worksheet, and other practical techniques and skills. When the manager/employee...