Gateway EDI Additional Features In addition to processing claims, Gateway EDI and ACES Medical offer a variety of features to help your medical practice provide its patients with quality care and service, including automated insurance eligibility verification and patient portals. Eligibility Verif...

Support Severity Levels Critical Business critical system(s) and/or business critical features are unavailable or completely down to all users. High Business critical system(s) are available but on a limited or intermittent bases. Business critical feature are impacted or have restricted use...

Integration Hospital & Lab Data Integration ACES Medical aids in the transfer of data from hospitals and labs by providing connectivity between the hospital, lab, and electronic medical records systems of the outpatient practices. ACES Medical manages the transfer of data between these sourc...

Integration and Connectivity Amazing Charts and ACES Medical offer multiple interfaces to allow Amazing Charts to fully integrate with labs, hospitals, and other third party applications. Lab Connectivity: A direct interface between your lab and Amazing Charts will save time and reduce errors as...

Maintenace/Outage Policy In order to provide a robust and secure environment, software, servers and networking equipment require routine maintenance and upgrades. ACES tries to minimize impact by scheduling and notifying customers of maintenance well in advance of the service windows when possible. ...