engaging, interactive courseware on a software tool; and, 3) developing accurate training scenarios even as the software build was underway. SOLUTION Learning a new software... would have on the different roles and responsibilities. Each course included a guide to walk the learner through typical tasks and software demonstrations. In addition, we incorporated... several try-it demonstrations in which the learner interacted directly with the software. RESULT The resulting courseware reached a diverse target audience including hospital...

ve known for some time that learning and training are migrating to a more mobile environment, helping to prepare people for role playing, new software systems, or to check homework...