EMA Research Study: Taking... Partners|Sales: 1-800-390-4169|Support|Blog Resources Try Products Home Whitepaper Download Whitepaper Download EMA Research Study: Taking Control... of Change In this whitepaper, Enterprise Management Associates (EMA) describes the importance of implementing IT change control and automating your entire change management process...

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the same computer. This method of tracking change was quickly becoming problematic. Given the stringent Sarbanes-Oxley regulations imposed on document change controls Stream faced... are critical to our business, said Mike Hale, change control manager at Stream. Our call centers handle customer service, inbound sales, outbound sales and technical support...

, communication or authorization. These changes often led to system downtime and created disruptions in service. The lack of a process to control these changes finally led Chris Kopchik...