Genesys framework to V7 from 6.x ? Absolutely. We have experience in upgrading not only Genesys framework, but also different components of Genesys including outbound, Internet Suite..., WFM and adapters from different versions like 6.x to latest 7.1.x. Can you help us integrate an IVR with Genesys CTI solution? Sure, we can use either IVR drivers provided by Genesys... database setup, administration and maintenance? Yes. We setup databases from scratch for different needs and maintain them. Can you provide a migration strategy for Oracle-PL/SQL...

we have a extensive background in Testing to cover different areas like Unit Testing, Integration Testing, Systems Testing, Load Testing and User Acceptance Testing. Empirix (Auto...

. Subscribing, Scheduling and Publishing reports to Web Server. Performance optimization of report queries. Expertise with different reporting Platforms like: Business Objects...

methodologies. Project Management: We use PMI's project methodology to initiate, plan, execute, control and close processes associated with different projects. Most of our project... managers are (PMI's) PMP certified professionals with extensive experience in specific technical fields covering different industry verticals. Software Development Methodology (SDM...

associated with different projects. Most of our project managers are (PMI's) PMP certified professionals with extensive experience in specific technical fields covering different...