Case Studies Conxus Communications Challenge Solution Benefit Manage a voice paging environment consisting of Simple Network Management Protocol (SNMP) and non-SNMP based equipment. Also obtain automated reports from Glenayre and Motorola based switching equipment. Implemented Network Management Sys...

Case Studies USLEC Challenge Solution Benefit Maintain accurate inventory and utilization of 50+ digital access and cross connect systems (DACS). Linux Based system which automatically queries all DACS and produces reports that are viewed on a company intranet. Eliminated the 3+ hours of time that e...

Case Studies NewSouth Communications Challenge Solution Benefit Manage network and computer system anomalies in a timely manner. Also provide reports to support personnel to help with equipment mean-time-to-failure. Configured newly acquired Remedy HelpDesk system to function in the NewSouth environ...

Services Systems Administration Systems Security Help Desk Design, Implementation, and Support Project Management Network Management System Design, Implementation, and Support Data Conversion and Manipulation Automated Data Retrieval and Analysis (TL1 interface) Secure Data Transmissions Infrastruct...

Techncial Articles and Whitepapers Network Management: What It Is and What It Isn't - Douglas W. Stevenson ...