RAB uses cutting-edge technology to successfully achieve maximum debt collection. RAB's premier collection software, the Flexible Automated Collection System (FACS) from Ontario System Corporation (OSC) provides the most efficient means of quickly contacting debtors. Features include Tactics, Guaran...

Our customer service department is the vital link between your company and RAB's valuable resources. When you call with a question or concern, you'll receive the personal attention and responsiveness you'd expect from your own credit department. Customer service representatives will keep you up-to-d...

Persistence is an essential trait of successful collections. Guaranteed Contacts, a "predictive dialer", provides persistence that collectors cannot manually duplicate. Using Guaranteed Contacts enables our collectors to efficiently and quickly contact account holders. Guaranteed Contacts dials thou...

Training makes the difference in achieving maximum, professional results. That's why RAB is committed to ongoing, comprehensive in-house training for our collection agents. We have a unique advantage in training because all of our trainers and unit managers have worked as collectors. Our thorough tr...

Ensuring compliance is an on-going, daily mission at RAB. As a collection agency, we believe that protecting our clients by successfully maintaining compliance in a heavily regulated industry is one of the most crucial factors in earning clients' trust. RAB operates in compliance with all federal an...