14001, OHSAS 18001, R2, TL 9000 and 20000 Lead Auditor. Sylvie comes to you with over 25 years of experience with Quality Management Systems. Sylvie possesses a Master's degree... in Management with a thesis on Quality. As part of her thesis, she studied North American and Japanese Organizations. She completed an intership in Japan with ISO 9000 organizations.... Quality is imperative. Added Value Services cares and we want to make a difference. Sylvie Harvey Harlan is the principal behind Added Value Services. She has an amazing dedicated...

-470 Public Highway Authority Parsons Brinckerhoff - ALLTECH Inc.: Added Value Services initiated a Quality Control program and is currently providing maintenance of that program... which insures optimum customer service. In this program, Sylvie Harvey, the principal of Added Value Services, utilized a staff of Mystery Callers to evaluate the quality of service... Harvey for 3 years during which time she has served as lead auditor. Sylvie brings not only her extensive knowledge and experience but also her passion for the true value of ISO...